Cancellation Policy
At PR Adventure Trips, we understand that plans can change. Our cancellation policy is designed to be fair to both our customers and our partners. Here’s how it works:
-
Cancellation Requests:
- All cancellation requests must be submitted via email to selmen@yourmusicmanager.com. Please include your booking reference number and the name under which the reservation was made.
-
Refund Eligibility:
- Full Refund: Cancellations made more than 30 days before the scheduled tour or activity date are eligible for a full refund.
- Partial Refund: Cancellations made between 14 and 30 days before the scheduled tour or activity date are eligible for a 50% refund.
- No Refund: Cancellations made less than 14 days before the scheduled tour or activity date are not eligible for a refund.
-
Non-Refundable Services:
- Certain services and special offers may be non-refundable. This will be clearly stated at the time of booking.
-
Processing Time:
- Refunds will be processed within 7-10 business days from the date of approval. The funds will be returned to the original payment method used at the time of booking.
-
Force Majeure:
- In the event of natural disasters, weather conditions, or other circumstances beyond our control, PR Adventure Trips reserves the right to cancel tours and activities. In such cases, customers will be offered a full refund or the option to reschedule.
At PR Adventure Trips, we understand that plans can change. Our cancellation policy is designed to be fair to both our customers and our partners. Here’s how it works:
-
Cancellation Requests:
- All cancellation requests must be submitted via email to selmen@yourmusicmanager.com. Please include your booking reference number and the name under which the reservation was made.
-
Refund Eligibility:
- Full Refund: Cancellations made more than 30 days before the scheduled tour or activity date are eligible for a full refund.
- Partial Refund: Cancellations made between 14 and 30 days before the scheduled tour or activity date are eligible for a 50% refund.
- No Refund: Cancellations made less than 14 days before the scheduled tour or activity date are not eligible for a refund.
-
Non-Refundable Services:
- Certain services and special offers may be non-refundable. This will be clearly stated at the time of booking.
-
Processing Time:
- Refunds will be processed within 7-10 business days from the date of approval. The funds will be returned to the original payment method used at the time of booking.
-
Force Majeure:
- In the event of natural disasters, weather conditions, or other circumstances beyond our control, PR Adventure Trips reserves the right to cancel tours and activities. In such cases, customers will be offered a full refund or the option to reschedule.
-
- In the event of natural disasters, weather conditions, or other circumstances beyond our control, PR Adventure Trips reserves the right to cancel tours and activities. In such cases, customers will be offered a full refund or the option to reschedule.